Introduction

This Privacy Policy outlines the practices of Garanti Global (“Garanti Global”, “the Company”, “We”, “Us”, or “Our”) regarding the collection, processing, storage, use, and disclosure of personal data when Clients use our services. By using our Services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.

Definitions

Account: A unique account created for you to access our Services or parts thereof.

Affiliate: An entity that controls, is controlled by, or is under common control with Garanti Global.

Application: The proprietary software and platform provided by Garanti Global.

Cookies: Small data files placed on your device to enhance functionality and gather analytics.

Device: Any electronic device capable of accessing our Services (computer, mobile, tablet).

Personal Data: Any information that identifies or can reasonably identify an individual.

Service: The Application, Website, and related services provided by Garanti Global.

Service Provider: Any natural or legal person engaged by Garanti Global to process data on its behalf.

Usage Data: Information collected automatically regarding your interaction with the Service.

Data Collection

We may collect the following categories of data:

  1. Personal Data: Name, email address, phone number, identification documents, and financial details necessary for KYC/AML compliance.
  2. Usage Data:  IP address, browser type, pages visited, date and time of access, session duration, and diagnostic data.
  3. Application Data: Location information, device identifiers, and other technical parameters (with your consent).

Use of Data

Garanti Global may use Personal Data for purposes including:

  1. Providing and maintaining Services.
  2. Account adminstration and identity verification.
  3. Compliance with contractual and regulatory obligations.
  4. Communicating updates, legal notices, and service-related information.
  5. Marketing communications (subject to opt-out rights).
  6. Risk mangement, fraud prevention, and security monitoring.

Retention of Data

Garanti Global will retain Personal Data only as long as necessary to fulfil the purposes of processing, comply with legal obligations, resolve disputes, and enforce agreements.

Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence.

We take all  reasonable measures to ensure such transfers comply with application data protection regulations, including the GDPR where applicable.

Your Rights

You have the right to:

  1. Access, rectify, or erase your Personal Data.
  2. Restrict or object to the processing of your Personal Data.
  3. Request data portability.
  4. Withdraw consent at any time (without affecting prior lawful processing)

Requests to exercise these rights may be submitted via our contact details below.

Disclosure of Data

We may disclose Personal Data:

  1. To Service Providers performing tasks on our behalf.
  2. To Affiliates and business partners under confidentiality obligations.
  3. In connection with corporate transactions such as mergers and acquisitions.
  4. To competent authorities where required by applicable law.
  5. To protect the rights, property, or safety of Garanti Global, our Clients, or the public.

Security of Data

We implement commercially reasonable technical and organizational measures to safeguard Personal Data. However, no method of transmission or storage is entirely secure, and absolute protection cannot be guaranteed.

Children's Privacy

Our Services are not directed to individuals under 18 years of age. We do not knowingly collect Personal Data from minors. If we become aware that a minor has provided us with Personal Data, we will take steps to delete it promptly.

Third-Party Links

Our Services may include links to third-party websites. Garanti Global has no control over, and assumes no responsibility for, the content or practices of third-party sites. We strongly recommend that you review the privacy policies of those websites.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or regulatory obligations. Clients will be notified of material changes via email and/or a prominent notice on our Website prior to implementation.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy, please contact: 

Garanti Global – Data Protection Office

Website: www.garantiglobalmarkets.com

Email: [email protected]

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